Standard Operating Procedures (SOPs) is a written document of instructions to perform different processes based on the company´s needs. It provides a step-by-step method to ensure consistency, accuracy and quality of a company’s processes, a formula of safe conduct and a legal document for those who use it. It is the pillar of all quality work.
SOPs are required to allow the company to continue growing on an organized and solid structure to establish a succession plan and train the growing employee base.
SOPs will be organized in sections, according to the activities each employee is involved. Additionally, each SOP will identify which department is affected by it.